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- Access to detailed profiles
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- Access to customer reviews from the App Store and Google Play
Smartbank
1.5 / 10
DXR AI INDEX
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14%
🙂 Positive
180
🇰🇿
🌍
83%
😕 Negative
1107
🇰🇿
🌍
3%
😎 Neutral
43
🇰🇿
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-10-27 - 2024-11-03 | 39 | Login Common Transfers Support Issues and problems |
| 2024-04-14 - 2024-04-21 | 35 | Common Balances and products Loyalty Loans Issues and problems |
| 2024-03-31 - 2024-04-07 | 40 | Common Transfers Cards Design Issues and problems |
| 2024-03-24 - 2024-03-31 | 34 | Login Common Payments Support Issues and problems |
| 2024-03-17 - 2024-03-24 | 41 | Common Cards Support Loans Issues and problems |
| 2024-03-10 - 2024-03-17 | 47 | Login Common Transfers Cards Issues and problems |
| 2024-02-25 - 2024-03-03 | 51 | Login Common Support Loans Issues and problems |
| 2024-02-11 - 2024-02-18 | 36 | Login Common Transfers Loans Issues and problems |
| 2024-02-04 - 2024-02-11 | 69 | Login Common Loans Issues and problems Updates |
| 2024-01-07 - 2024-01-14 | 147 | Login Common Transfers Loans Issues and problems |
|
Smartbank
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| Common Important 314 | -13% | 67% | 59% |
| Design 34 | -23% | 62% | 44% |
| Language 3 | -33% | -36% | -20% |
| Currency 5 | -40% | -68% | 38% |
| QR 4 | -40% | -61% | -61% |
| Loyalty 22 | -73% | -52% | -6% |
| Profile and settings 7 | -80% | -57% | -59% |
| Ecosystem 3 | -80% | -66% | -61% |
| Blocking account 11 | -83% | -92% | -70% |
| Cards 52 | -84% | -77% | -52% |
| Savings and deposits 17 | -86% | -83% | -26% |
| History 33 | -87% | -85% | -52% |
| Transfers 75 | -89% | -80% | -8% |
| Support 71 | -91% | -65% | -37% |
| Issues and problems Important 226 | -92% | -89% | -70% |
| Loans Important 129 | -93% | -85% | -65% |
| Performance 15 | -94% | -42% | 33% |
| Balances and products 18 | -95% | -91% | -78% |
| Payments 45 | -96% | -77% | -17% |
| Updates 46 | -96% | -94% | -76% |
| Login Important 166 | -98% | -97% | -86% |
| Notifications / SMS 19 | -100% | -94% | -76% |
| Repeat transactions 2 | -100% | -69% | -45% |
| Insurance 1 | -100% | -65% | -57% |
| Ads 1 | -100% | -91% | -69% |
| Commissions and limits 11 | -100% | -76% | -49% |