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Jusan 3.7 / 10 DXR AI INDEX

🇰🇿 Kazakhstan

35% 🙂 Positive 398
35%
🇰🇿
56%
🌍
61%
62% 😕 Negative 714
62%
🇰🇿
35%
🌍
33%
3% 😎 Neutral 38
3%
🇰🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%

Week Reviews Scenarios
2024-12-08 - 2024-12-15 46 Login Common Cards Support Issues and problems
2024-12-01 - 2024-12-08 51 Login Common Payments Transfers Issues and problems
2024-11-24 - 2024-12-01 26 Login Common Transfers Design Issues and problems
2024-04-28 - 2024-05-05 29 Login Common Support Loans Design
2024-03-24 - 2024-03-31 58 Login Common Transfers Support Issues and problems
2024-02-25 - 2024-03-03 34 Login Common Balances and products Payments Transfers
2024-02-18 - 2024-02-25 44 Common Performance Loans Design Issues and problems
2024-02-11 - 2024-02-18 35 Login Common Balances and products Transfers Cards
2024-02-04 - 2024-02-11 43 Login Common Cards Support Issues and problems
2024-01-28 - 2024-02-04 26 Login Common Transfers Support Issues and problems

Jusan 🇰🇿 Kazakhstan 🌍 Global
Common Important 443 42% 67% 59%
Investments 5 17% -16% 28%
Design Important 52 6% 61% 43%

Jusan 🇰🇿 Kazakhstan 🌍 Global
Performance 23 -36% -42% 33%
Support Important 72 -38% -65% -36%
QR 5 -50% -62% -62%
Loyalty 7 -54% -51% -6%
Profile and settings 9 -64% -56% -59%
Loans 43 -70% -85% -65%
Savings and deposits 3 -71% -83% -26%
Commissions and limits 18 -72% -76% -49%
History 10 -74% -84% -51%
Repeat transactions 5 -80% -69% -44%
Transfers 64 -82% -79% -7%
Blocking account 6 -83% -92% -70%
Ecosystem 6 -86% -67% -61%
Cards 20 -90% -77% -52%
Payments 20 -94% -77% -15%
Issues and problems Important 121 -95% -89% -70%
Login Important 172 -99% -97% -86%
Notifications / SMS 6 -100% -94% -76%
Balances and products 11 -100% -91% -78%
Insurance 4 -100% -68% -61%
Currency 7 -100% -68% 38%
Updates 13 -100% -94% -76%
Ads 4 -100% -90% -70%
ATM 2 -100% -73% 10%