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HSBC UK Mobile Banking
6.0 / 10
DXR AI INDEX
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54%
🙂 Positive
2713
🇬🇧
🌍
44%
😕 Negative
2173
🇬🇧
🌍
2%
😎 Neutral
99
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 131 | Login Common Support Design Issues and problems |
| 2024-12-08 - 2024-12-15 | 140 | Login Common Support Issues and problems Updates |
| 2024-12-01 - 2024-12-08 | 117 | Login Common Transfers Support Issues and problems |
| 2024-11-24 - 2024-12-01 | 154 | Login Common Support Design Issues and problems |
| 2024-11-17 - 2024-11-24 | 171 | Login Common Performance Issues and problems Updates |
| 2024-11-10 - 2024-11-17 | 213 | Login Common Support Issues and problems Updates |
| 2024-11-03 - 2024-11-10 | 443 | Login Common Support Issues and problems Updates |
| 2024-09-29 - 2024-10-06 | 118 | Login Common Support Design Issues and problems |
| 2024-09-22 - 2024-09-29 | 124 | Login Common Transfers Support Issues and problems |
| 2024-09-01 - 2024-09-08 | 112 | Login Common Transfers Design Issues and problems |
|
HSBC UK Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Support Important 285 | -12% | -16% | -37% |
| Investments 3 | -14% | 59% | 28% |
| Loans 9 | -29% | -13% | -65% |
| Savings and deposits 24 | -30% | 20% | -26% |
| Commissions and limits 20 | -34% | -20% | -49% |
| Payments 63 | -38% | 4% | -17% |
| Ecosystem 3 | -40% | 30% | -61% |
| QR 4 | -43% | -25% | -61% |
| Profile and settings 16 | -54% | -58% | -59% |
| Ads 8 | -60% | -53% | -69% |
| Blocking account 31 | -61% | -54% | -70% |
| Balances and products 25 | -68% | -58% | -78% |
| Cards 64 | -70% | -4% | -52% |
| History 32 | -77% | -15% | -52% |
| Issues and problems Important 528 | -77% | -44% | -70% |
| Login Important 529 | -83% | -67% | -86% |
| Updates Important 202 | -85% | -68% | -76% |
| Notifications / SMS 95 | -90% | -54% | -76% |
| Repeat transactions 4 | -100% | 10% | -45% |
| Non-clients 1 | -100% | -20% | -47% |