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Plata Сard 6.9 / 10 DXR AI INDEX

🇲🇽 Mexico

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70% 🙂 Positive 16706
70%
🇲🇽
71%
🌍
61%
25% 😕 Negative 6071
25%
🇲🇽
24%
🌍
33%
5% 😎 Neutral 1087
5%
🇲🇽
5%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 831 Login Common Support Loans Issues and problems
2024-12-15 - 2024-12-22 770 Login Common Support Loans Issues and problems
2024-12-08 - 2024-12-15 712 Login Common Support Loans Issues and problems
2024-12-01 - 2024-12-08 875 Login Common Support Design Issues and problems
2024-11-24 - 2024-12-01 1096 Login Common Loyalty Support Issues and problems
2024-10-27 - 2024-11-03 850 Login Common Support Loans Issues and problems
2024-10-20 - 2024-10-27 854 Login Common Loyalty Support Issues and problems
2024-09-29 - 2024-10-06 846 Login Common Support Design Issues and problems
2024-09-22 - 2024-09-29 857 Login Common Loyalty Support Issues and problems
2024-08-25 - 2024-09-01 793 Login Common Loyalty Support Issues and problems

Plata Сard 🇲🇽 Mexico 🌍 Global
Insurance 1 100% 100% -57%
Language 1 100% 100% -20%
Ads 1 100% 100% -69%
Common Important 17563 63% 63% 59%
Investments 6 60% 60% 28%
Profile and settings 15 54% 54% -59%
Performance 127 45% 45% 33%
Design Important 508 38% 38% 44%
Transfers 167 30% 30% -8%
Payments 55 29% 29% -17%
Currency 6 29% 29% 38%
Commissions and limits 28 27% 27% -49%
Loyalty Important 509 22% 22% -6%
Loans Important 480 18% 18% -65%
Cards 183 17% 17% -52%
Ecosystem 4 14% 14% -61%
Updates 43 3% 3% -76%

Plata Сard 🇲🇽 Mexico 🌍 Global
Support Important 1668 -4% -4% -37%
Login Important 1056 -18% -18% -86%
Issues and problems Important 1248 -24% -24% -70%
Notifications / SMS 2 -33% -33% -76%
History 105 -36% -36% -52%
Balances and products 10 -38% -38% -78%
Blocking account 22 -41% -41% -70%
Savings and deposits 50 -48% -48% -26%
Non-clients 1 -100% -100% -47%
QR 3 -100% -100% -61%
ATM 2 -100% -100% 12%