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Prior Online 5.1 / 10 DXR AI INDEX

🇧🇾 Belarus

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49% 🙂 Positive 531
49%
🇧🇾
49%
🌍
61%
47% 😕 Negative 508
47%
🇧🇾
45%
🌍
33%
5% 😎 Neutral 50
5%
🇧🇾
6%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-08 - 2024-12-15 29 Login Common History Performance Issues and problems
2024-12-01 - 2024-12-08 28 Login Common Payments Repeat transactions Design
2024-11-24 - 2024-12-01 82 Login Common Support Design Issues and problems
2024-11-17 - 2024-11-24 29 Login Common Profile and settings Support Design
2024-04-14 - 2024-04-21 34 Login Common Payments Design Issues and problems
2024-04-07 - 2024-04-14 31 Login Common Payments Design Updates
2024-03-24 - 2024-03-31 29 Common Payments Transfers Issues and problems Updates
2024-03-17 - 2024-03-24 33 Login Common Payments Cards Issues and problems
2024-02-11 - 2024-02-18 29 Common Transfers Design Ads Commissions and limits
2024-01-21 - 2024-01-28 28 Login Common Cards Loans Design

Prior Online 🇧🇾 Belarus 🌍 Global
Design Important 120 78% 69% 44%
Common Important 446 61% 61% 59%

Prior Online 🇧🇾 Belarus 🌍 Global
Support 35 -23% -38% -37%
Payments Important 74 -42% -67% -17%
Ecosystem 4 -43% -55% -61%
Balances and products 9 -57% -87% -78%
Transfers 30 -64% -72% -8%
Cards 35 -66% -58% -52%
Loans 14 -69% -72% -65%
Performance 21 -70% -56% 33%
Currency 6 -71% -50% 38%
Repeat transactions 10 -75% -71% -45%
Profile and settings 9 -78% -57% -59%
Ads 6 -80% -89% -69%
Notifications / SMS 16 -80% -85% -76%
Commissions and limits 7 -80% -73% -49%
History 28 -82% -78% -52%
Updates 24 -82% -90% -76%
Issues and problems Important 95 -83% -84% -70%
QR 9 -90% -65% -61%
Login Important 81 -91% -95% -86%
Blocking account 3 -100% -91% -70%
Savings and deposits 2 -100% -60% -26%
Loyalty 3 -100% -57% -6%
ATM 2 -100% -69% 12%