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Kapitalbank 1.8 / 10 DXR AI INDEX

🇺🇿 Uzbekistan

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12% 🙂 Positive 119
12%
🇺🇿
58%
🌍
61%
85% 😕 Negative 860
85%
🇺🇿
35%
🌍
33%
3% 😎 Neutral 33
3%
🇺🇿
7%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-22 - 2024-12-29 46 Login Common History Cards Issues and problems
2024-12-15 - 2024-12-22 70 Login Common Loans Issues and problems Updates
2024-12-08 - 2024-12-15 48 Login Common History Loans Issues and problems
2024-12-01 - 2024-12-08 119 Login Common History Loans Issues and problems
2024-11-24 - 2024-12-01 120 Login Common History Issues and problems Updates
2024-11-17 - 2024-11-24 77 Login Common Cards Issues and problems Updates
2024-11-10 - 2024-11-17 48 Login History Cards Issues and problems Updates
2024-11-03 - 2024-11-10 22 Common Transfers History Cards Issues and problems
2024-03-31 - 2024-04-07 21 Login Common Cards Loans Issues and problems
2024-01-21 - 2024-01-28 19 Login Common Cards Design Updates

Kapitalbank 🇺🇿 Uzbekistan 🌍 Global
Common Important 227 -3% 50% 59%
Design 28 -18% 60% 44%
Loyalty 2 -33% -27% -6%
Performance 6 -60% 0% 33%
Commissions and limits 6 -70% -65% -49%
Currency 8 -70% -22% 38%
Support 41 -76% -58% -37%
Payments 15 -82% -49% -17%
Cards Important 108 -87% -76% -52%
Notifications / SMS 10 -89% -85% -76%
Transfers 66 -94% -63% -8%
Issues and problems Important 117 -94% -68% -70%
Updates 76 -96% -59% -76%
Loans 44 -96% -80% -65%
Login Important 164 -98% -92% -86%
Profile and settings 8 -100% -69% -59%
Savings and deposits 4 -100% -64% -26%
QR 1 -100% -47% -61%
Blocking account 3 -100% -92% -70%
Balances and products 19 -100% -76% -78%
Repeat transactions 1 -100% -57% -45%
Ecosystem 3 -100% -85% -61%
Ads 1 -100% -64% -69%
ATM 1 -100% -25% 12%
History 53 -100% -71% -52%